Terms outline

01. Holding Deposit 02. Referencing 03. Right to Rent Check

UK Booking Terms and Conditions

  1. Once you have expressed an interest in booking a studio, we will email you requesting payment of the holding deposit 

  2. The holding deposit is a fixed amount of £200 which will equate to no more than 1 week’s rent. 

  3. The holding deposit is paid to reserve the home subject to contract and references. 

  4. Upon receipt of the holding deposit, Morro will stop marketing the studio that has been reserved. 

  5. By paying the holding deposit you are agreeing to provide accurate information about your personal credit and financial situation and are agreeing, in principle, to enter a tenancy with Morro. 

  6. By taking the holding deposit, Morro agree, in principle, to enter a tenancy with you, subject to contract and satisfactory credit checks and references  

  7. The holding deposit is refundable and will be refunded to you when you enter a tenancy with Morro by way of a credit towards your first rent payment  

  8. The holding deposit is non-refundable in the event you fail the Right to Rent, do not meet our referencing criteria, provide inaccurate information, withdraw from the process or if we take all reasonable steps to enter the tenancy but you do not. 

  9. In the event we do not refund your holding deposit, we will confirm the reason(s) for the decision within 7 days. 

  10. We will consider each application individually and may make discretionary exceptions to our decision to retain advanced rental payment if provided with proven evidence of the following: 

  11. Material changes to your financial circumstances that limit your ability to begin the tenancy (e.g., job loss) 

  12. Extraordinary circumstantial reasons that result in you not being able to take up the tenancy within a reasonable period after the agreed move in date (e.g., travel restrictions because of a pandemic, strike etc) 

  13. Any agreed move in date is provisional and is subject to contract, Right to Rent checks and referencing. 

  1. We will check your credit history and income to assess your suitability as a prospective resident via our referencing partner, Homeppl. 

  2. Please refer to their website/FAQs for questions about their criteria for a suitable tenant 

  1. Homeppl will carry out a check on our behalf to ensure that any prospective resident has the ‘Right to Rent’ in England. 

  2. For full information, read the government’s comprehensive guide about UK Right to Rent checks